Services

Access physiotherapy and rehabilitation support remotely

Tele-rehabilitation allows physiotherapy assessment, exercise guidance and rehabilitation support to be delivered remotely using video consultations and other digital tools.

It can be useful for people who are unable to attend the clinic regularly, live further away, are travelling, have mobility limitations or simply prefer the convenience of completing parts of their rehabilitation from home.

Tele-rehabilitation does not replace face-to-face physiotherapy in every situation. Some conditions require hands-on examination, physical testing or in-person treatment. However, many rehabilitation programmes can be safely and effectively supported remotely when the service is appropriate for the individual.

What is tele-rehabilitation?

Tele-rehabilitation involves delivering physiotherapy through secure remote communication.

This may include:

  • Video consultations
  • Exercise instruction
  • Rehabilitation reviews
  • Progress checks
  • Education and advice
  • Movement assessment
  • Activity planning
  • Home exercise progression

The physiotherapist can observe movement, discuss symptoms and adjust the rehabilitation programme without you needing to attend the clinic for every appointment.

Who may benefit from tele-rehabilitation?

Tele-rehabilitation may be useful if you:

  • Have difficulty travelling to appointments
  • Live a long distance from the clinic
  • Have mobility limitations
  • Are recovering at home after injury or surgery
  • Travel frequently
  • Have a busy work schedule
  • Need regular rehabilitation reviews
  • Want support with a home exercise programme
  • Are progressing through longer-term rehabilitation
  • Need advice about returning to activity
  • Prefer some appointments to take place remotely

It can also be used alongside face-to-face physiotherapy as part of a blended rehabilitation programme.

What can be assessed remotely?

Many aspects of physiotherapy assessment can be completed through video.

Depending on the condition, the physiotherapist may observe:

  • Walking
  • Squatting
  • Lunging
  • Balance
  • Joint movement
  • Functional tasks
  • Exercise technique
  • Movement between sides

You may also be asked to describe:

  • Where symptoms occur
  • What makes them better or worse
  • How long they have been present
  • Current activity
  • Previous injuries
  • Medical history

The information gathered can help guide the next stage of rehabilitation.

What happens during the first tele-rehabilitation appointment?

The first appointment usually begins with a detailed discussion about your symptoms and goals.

You may be asked about:

  • Current pain or symptoms
  • How the problem started
  • Previous injuries
  • Surgery
  • Medical conditions
  • Medication
  • Current exercise
  • Work
  • Sport
  • Everyday activities
  • Previous treatment
  • Your rehabilitation goals

The physiotherapist may then ask you to perform selected movements in front of the camera.

This can help assess how your symptoms affect function.

Preparing for a video appointment

A few simple preparations can make the session more useful.

Where possible:

  • Use a device with a stable internet connection
  • Position the camera so your movement can be seen
  • Choose a space where you can move safely
  • Wear comfortable clothing
  • Have any exercise equipment nearby
  • Keep previous reports or relevant information available

You may occasionally need to reposition the camera during the assessment.

Movement assessment by video

Video allows the physiotherapist to observe how you perform selected movements.

These may include:

  • Walking
  • Sitting and standing
  • Squatting
  • Bending
  • Reaching
  • Single-leg movements
  • Balance exercises

The movements selected depend on your symptoms and physical ability.

You should only perform tasks that can be completed safely within your environment.

Exercise prescription

Exercise is often a major part of tele-rehabilitation.

Your programme may include:

  • Strengthening
  • Mobility exercises
  • Balance work
  • Walking
  • Functional exercises
  • Rehabilitation after injury
  • Sport-specific preparation

The physiotherapist can demonstrate exercises and watch you perform them.

Adjustments can then be made to:

  • Position
  • Resistance
  • Repetitions
  • Range of movement
  • Exercise difficulty

The aim is to make the programme appropriate for your current ability.

Exercise progression

A rehabilitation programme should not remain unchanged indefinitely.

During follow-up appointments, exercises may be progressed by:

  • Increasing resistance
  • Increasing repetitions
  • Adding more difficult movements
  • Increasing walking or running
  • Adding balance challenges
  • Introducing more functional tasks

Progression depends on your symptoms and goals.

Home exercise support

Many people receive exercises but are unsure whether they are performing them correctly.

Tele-rehabilitation allows the physiotherapist to review:

  • Technique
  • Difficulty
  • Symptoms during exercise
  • Equipment setup

This can help make the programme clearer and more practical.

Rehabilitation after musculoskeletal injury

Tele-rehabilitation may be suitable for many musculoskeletal problems involving:

  • Back
  • Neck
  • Shoulder
  • Hip
  • Knee
  • Ankle
  • Foot

Remote rehabilitation may focus on:

  • Exercise
  • Activity modification
  • Strength
  • Mobility
  • Gradual return to function

If symptoms suggest that physical examination or further investigation is required, an in-person assessment may be recommended.

Back and neck rehabilitation

Many people with back or neck pain can complete significant parts of rehabilitation remotely.

Treatment may include:

  • Movement
  • Strengthening
  • Activity advice
  • Exercise progression
  • Workstation guidance

The physiotherapist can also help address concerns about bending, lifting or returning to activity.

Hands-on treatment is not always required for recovery.

Shoulder rehabilitation

Shoulder rehabilitation may include:

  • Mobility exercises
  • Rotator cuff strengthening
  • Shoulder blade exercises
  • Gradual return to lifting

Video review can help ensure that exercises are being performed at an appropriate level.

Persistent weakness, trauma or significant loss of movement may require face-to-face assessment.

Knee rehabilitation

Remote knee rehabilitation may include:

  • Quadriceps strengthening
  • Hip strengthening
  • Squats
  • Step exercises
  • Balance
  • Gradual return to walking or running

The physiotherapist can observe movements such as:

  • Sit-to-stand
  • Squatting
  • Step-downs

to monitor progress.

Ankle and foot rehabilitation

Tele-rehabilitation may help manage:

  • Ankle sprains
  • Achilles problems
  • Plantar heel pain
  • Other lower-limb conditions

Treatment may include:

  • Calf strengthening
  • Balance
  • Mobility
  • Walking progression
  • Return to running

More detailed assessment may be needed if there is significant swelling, instability or concern about a fracture.

Rehabilitation after surgery

Some post-operative rehabilitation can be supported remotely once the person is medically stable and appropriate for home exercise.

This may include recovery after:

  • Joint replacement
  • Knee surgery
  • Shoulder surgery
  • Other orthopaedic procedures

The programme should still follow any restrictions provided by the surgical team.

In-person assessment may be required at certain stages depending on the procedure.

Joint replacement rehabilitation

After hip or knee replacement, tele-rehabilitation may help support:

  • Walking
  • Strength
  • Mobility
  • Stairs
  • Home exercise

Video appointments may also help review:

  • Walking aids
  • Sit-to-stand
  • Functional movement

Any concerns about wound healing, infection or unexpected swelling require appropriate medical assessment.

Neurological rehabilitation

Tele-rehabilitation may also be useful for selected neurological conditions.

This may include:

  • Stroke
  • Parkinson's disease
  • Multiple sclerosis
  • Other neurological conditions

Treatment may focus on:

  • Strength
  • Balance
  • Walking
  • Coordination
  • Functional movement

Whether remote rehabilitation is appropriate depends on the individual's safety, cognition, mobility and support available at home.

Stroke rehabilitation at home

People recovering after stroke may benefit from practising movements within their own home environment.

Remote rehabilitation may include:

  • Sit-to-stand
  • Balance
  • Walking
  • Arm exercises
  • Functional tasks

A family member or carer may sometimes be involved where appropriate.

The physiotherapist should assess whether exercises can be completed safely without direct physical support.

Parkinson's rehabilitation

Tele-rehabilitation may support exercises involving:

  • Larger movements
  • Strength
  • Walking
  • Turning
  • Balance
  • General activity

Practising within the home may also allow rehabilitation to address difficulties that occur in real-life spaces.

Multiple sclerosis rehabilitation

For people with multiple sclerosis, tele-rehabilitation may support:

  • Strength
  • Balance
  • Mobility
  • Exercise
  • Fatigue management

Appointments can be adapted according to how symptoms vary.

Exercise should be individualised rather than based on a fixed routine.

Balance rehabilitation

Some balance exercises can be supervised remotely.

However, safety is particularly important.

The physiotherapist may consider:

  • Current falls risk
  • Home environment
  • Need for support
  • Presence of another person

More challenging balance exercises may require face-to-face supervision.

You should not perform exercises remotely if there is a significant risk of falling.

Falls prevention

Tele-rehabilitation may support parts of a falls prevention programme through:

  • Strength exercises
  • Walking
  • Balance work
  • Advice about home activity

However, people with repeated or unexplained falls may require a more detailed face-to-face and medical assessment.

The home environment may also need to be reviewed.

Older adult rehabilitation

For older adults, remote physiotherapy may provide support with:

  • Strength
  • Mobility
  • Walking
  • Balance
  • Functional exercise

Tele-rehabilitation may be particularly useful when travel is difficult.

The programme should be kept practical and safe for the person's home environment.

Cardiac rehabilitation

Some components of cardiac rehabilitation may be supported remotely where medically appropriate.

This may include:

  • Activity progression
  • Walking
  • Exercise education
  • General conditioning

Any exercise programme should follow medical guidance.

Symptoms such as chest pain, fainting or significant unexplained breathlessness require medical assessment.

Respiratory rehabilitation

Tele-rehabilitation may support people with selected respiratory conditions through:

  • Breathing strategies
  • Exercise
  • Walking programmes
  • Physical conditioning

Monitoring symptoms is important.

The level of activity should reflect the person's medical condition and current exercise tolerance.

Long COVID rehabilitation

Tele-rehabilitation can be useful for people with Long COVID who find travel difficult or tiring.

Support may include:

  • Symptom monitoring
  • Activity planning
  • Strength
  • Mobility
  • Breathing strategies

Some people experience delayed worsening of symptoms after physical activity.

In these situations, exercise should not simply be increased automatically.

The programme should be adapted according to the individual's response.

Pelvic health tele-rehabilitation

Selected aspects of pelvic health physiotherapy may be provided remotely.

This can include:

  • Education
  • Exercise guidance
  • Bladder or bowel advice
  • Breathing
  • Movement
  • Functional rehabilitation

However, some pelvic health assessments may require an in-person examination.

The physiotherapist can discuss whether remote assessment is suitable for your symptoms.

Pregnancy physiotherapy

Tele-rehabilitation may be useful during pregnancy for issues such as:

  • Back pain
  • Pelvic pain
  • General strength
  • Exercise guidance

Advice can also be given around:

  • Lifting
  • Movement
  • Daily activity

Symptoms that require medical or obstetric assessment should be referred appropriately.

Postnatal rehabilitation

After childbirth, remote rehabilitation may help with:

  • General strength
  • Abdominal rehabilitation
  • Return to exercise
  • Back and pelvic discomfort

Some pelvic floor concerns may require face-to-face assessment, particularly if a more detailed examination is needed.

Sports rehabilitation

Athletes can use tele-rehabilitation for selected stages of injury recovery.

This may include:

  • Strength exercises
  • Mobility
  • Running progression
  • Training planning
  • Exercise technique

Later-stage return-to-sport testing may require face-to-face assessment, particularly when objective strength, jumping or sport-specific testing is needed.

Returning to running

Remote appointments may help structure a return-to-running programme.

This may involve progression from:

  • Walking
  • Run-walk intervals
  • Easy continuous running
  • Longer running
  • Faster running

The physiotherapist can review symptoms and adjust training volume.

More detailed running gait analysis may require an in-person or specialised digital assessment.

Strength and conditioning

Strength training can often be supported remotely when you have access to appropriate equipment.

The physiotherapist may review exercises such as:

  • Squats
  • Split squats
  • Deadlifts
  • Calf raises
  • Upper-body exercises

The programme can be adjusted around:

  • Home equipment
  • Gym access
  • Sport

Heavier or technically complex training may occasionally benefit from face-to-face coaching.

Workplace rehabilitation

Tele-rehabilitation may be useful for people experiencing symptoms related to desk or home working.

A video consultation can allow the clinician to review:

  • Chair
  • Desk
  • Screen
  • Keyboard
  • Laptop

This can provide practical ergonomic recommendations while seeing the actual workstation.

Home ergonomic assessment

Video consultations can also be used to review selected areas within the home.

This may include:

  • Seating
  • Bed setup
  • Stairs
  • Home-working environment

A remote review can sometimes identify practical adjustments without requiring an in-person visit.

More complex mobility or equipment needs may require direct assessment.

Tele-rehabilitation and exercise equipment

You do not necessarily need specialist equipment.

Programmes can often use:

  • Bodyweight
  • Resistance bands
  • Dumbbells
  • Household items
  • Chairs
  • Steps

If you have gym equipment, the programme can also be adapted around what is available.

What if I have very little space?

Tele-rehabilitation can usually be adapted to the space available.

Exercises may be selected that require only a small area.

For walking or more dynamic movements, you may need:

  • A hallway
  • Garden
  • Safe outdoor space

The clinician should only prescribe activities that are practical for your environment.

Family or carer involvement

For some people, having another person present may make remote rehabilitation safer.

This may be useful for:

  • Significant mobility limitations
  • Neurological rehabilitation
  • Balance exercises
  • Older adults

With your consent, the physiotherapist may explain how a family member or carer can provide appropriate support.

They should not be asked to perform physical assistance that is unsafe or beyond their ability.

What tele-rehabilitation cannot provide

Remote physiotherapy has limitations.

A video consultation cannot directly provide:

  • Hands-on joint examination
  • Manual muscle testing in the same way as in person
  • Palpation
  • Manual therapy
  • Certain neurological tests
  • Certain pelvic health examinations
  • Hands-on support during difficult balance tasks

If this information is important, a face-to-face appointment may be recommended.

Do I need hands-on treatment?

Not every condition requires hands-on treatment.

Many rehabilitation goals depend mainly on:

  • Exercise
  • Strength
  • Movement
  • Education
  • Activity progression

Tele-rehabilitation can work particularly well when these are the main components of treatment.

If manual therapy is likely to be useful, this can be provided during an in-person appointment.

Blended rehabilitation

Tele-rehabilitation does not need to replace clinic appointments completely.

A blended programme may involve:

  • Initial face-to-face assessment
  • Remote follow-ups
  • Occasional in-person reviews
  • Remote exercise progression

This can provide flexibility while still allowing physical testing when needed.

Monitoring progress remotely

Progress may be assessed using:

  • Symptoms
  • Exercise performance
  • Walking distance
  • Repetitions
  • Functional tasks
  • Confidence
  • Activity levels

You may also be asked to record:

  • Exercise
  • Walking
  • Running
  • Symptoms

This information can help guide future appointments.

Digital exercise programmes

Some rehabilitation programmes may use digital platforms to provide:

  • Exercise videos
  • Written instructions
  • Repetition guidance
  • Progress tracking

These can support the video consultations.

The programme should still be adjusted according to your individual response rather than followed automatically.

Wearable monitoring and tele-rehabilitation

Wearable devices may sometimes provide additional information during remote rehabilitation.

This may include:

  • Steps
  • Walking
  • Activity levels
  • Running

The data can help the physiotherapist understand what you are doing between appointments.

Wearable data should support clinical assessment rather than replace it.

Privacy and confidentiality

Tele-rehabilitation involves communicating and sometimes sharing health information digitally.

Appropriate systems should be used to protect:

  • Personal information
  • Medical information
  • Video consultations

You should also try to attend from a location where you feel comfortable discussing your health.

Is tele-rehabilitation safe?

Remote physiotherapy can be appropriate for many people, but safety needs to be considered before and during the appointment.

The clinician should assess whether:

  • You can move safely
  • The environment is suitable
  • The exercises can be performed without physical assistance
  • An in-person assessment is required

If remote treatment is not appropriate, you should be advised to attend face-to-face.

When tele-rehabilitation may not be suitable

An in-person assessment may be more appropriate if you have:

  • A significant new injury
  • Severe pain after trauma
  • Significant swelling
  • Suspected fracture
  • Significant neurological weakness
  • High falls risk
  • A condition requiring hands-on examination
  • A wound requiring direct review
  • Complex post-operative concerns

The clinician may also recommend face-to-face assessment if the diagnosis remains unclear.

When urgent medical assessment may be needed

Remote physiotherapy should not delay medical assessment for concerning symptoms.

Seek appropriate urgent care if you develop:

  • Sudden facial weakness
  • Sudden arm or leg weakness
  • Difficulty speaking
  • Chest pain
  • Fainting
  • Severe unexplained breathlessness
  • Sudden loss of balance
  • New bladder or bowel-control problems with neurological symptoms
  • Severe pain after major trauma
  • Rapidly worsening neurological symptoms

These symptoms require medical assessment rather than routine tele-rehabilitation.

Rehabilitation based on your goals

Tele-rehabilitation should be designed around what you want to achieve.

Your goals may include:

  • Reducing difficulty with everyday activity
  • Returning to work
  • Improving walking
  • Becoming stronger
  • Returning to the gym
  • Returning to running
  • Returning to sport
  • Recovering after surgery
  • Managing a long-term condition
  • Improving confidence with exercise

The programme can then be progressed according to those priorities.

How often are tele-rehabilitation appointments needed?

There is no fixed schedule.

Appointment frequency depends on:

  • Condition
  • Stage of rehabilitation
  • Exercise confidence
  • Progress
  • Goals

Early appointments may be more frequent while the programme is being established.

As you become more independent, reviews may be spaced further apart.

How long does tele-rehabilitation continue?

The duration depends on the underlying condition and goals.

Some people may only need:

  • One assessment
  • A small number of exercise reviews

Others may use tele-rehabilitation over a longer period for:

  • Post-operative rehabilitation
  • Neurological rehabilitation
  • Return to sport
  • Long-term condition management

The aim should be to increase independence rather than create unnecessary dependence on appointments.

Frequently asked questions

Tele-rehabilitation is physiotherapy delivered remotely through video consultations and digital rehabilitation tools.

Many aspects of movement, symptoms and function can be assessed remotely. Some conditions still require an in-person physical examination.

Usually not. Exercises can often be adapted to the equipment and space you already have.

Yes, in selected cases. Rehabilitation must still follow surgical restrictions, and some stages may require face-to-face review.

Yes. Many aspects of back and neck rehabilitation, including exercise and activity progression, can be managed remotely.

Some can, but safety is important. People with significant falls risk may require face-to-face assessment or another person present.

Yes, particularly for exercise progression and training planning. More advanced return-to-sport testing may need to be completed in person.

It may be suitable for selected people, depending on mobility, safety, cognition and the type of rehabilitation required.

Yes. A blended approach can combine face-to-face assessment with remote rehabilitation reviews.

You can be advised to arrange a face-to-face appointment or seek another appropriate medical assessment depending on the findings.

Arrange a tele-rehabilitation appointment

Tele-rehabilitation provides a flexible way to access physiotherapy assessment, exercise guidance and ongoing rehabilitation support without attending the clinic for every appointment.

Where remote care is appropriate, your programme can be developed around your home environment, physical ability and goals, helping you progress towards everyday activity, work, exercise or sport with regular professional guidance.